Mark Cooper

Mark Cooper is Director of Research for the Consumer Federation of America and Adjunct Fellow at the University of Colorado's Silicon Flatirons.

Overcharged and Underserved

This paper examines the market structure and performance of the four major products that constitute the digital communications sector – wireless, broadband Internet access service (BIAS), multichannel video programming service (MVPD) and business data services (BDS). The first three are sold directly to consumers, the fourth is an intermediate good, vital to the delivery of

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