This role is Hybrid. The new hire must be within commute distance to NYC.

About the Roosevelt Institute

The Roosevelt Institute takes on today’s greatest public policy challenges by advancing bold, cutting-edge research and policy ideas. We believe that the future of the American economy and our democracy depends on a new way of thinking about markets and government—–and have successfully engaged with policymakers and the media to inform and shape public debate. Too few people hold too much economic and political power today, and we know that a stronger society is possible if we rectify this imbalance between private actors and the public. With a commitment to transforming corporations, restructuring markets, reviving democratic institutions, and reimagining the role of government, our work moves our nation toward a more resilient, equitable, and green future.

The Roosevelt Institute is a think tank, a student network, and the nonprofit partner to the Franklin D. Roosevelt Presidential Library and Museum that, together, are learning from the past and working to redefine our collective future. Focusing on corporate and public power, labor and wages, and the economics of race and gender inequality, the Roosevelt Institute unifies experts, invests in young leaders, and advances progressive policies that bring the legacy of Franklin and Eleanor Roosevelt into the 21st century.

Our Culture

At Roosevelt, we recognize that the culture of the workplace and opportunities for career growth and development are important to all. We believe that diversity of background and experience among our people make our work to rewrite the rules of our social and economic realities stronger. Roosevelt is an equal opportunity employer and, as such, affirms in policy and practice to consider all applications in all job classifications, without regard to race, color, creed, national origin, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, military status, height and weight, genetic predisposition or carrier status, arrest record, or other legally protected status. We strongly encourage people with diverse work and life experiences, diverse educational backgrounds, and diverse cultures to apply.

What You’ll Do

The Senior Operations Associate is a core member of the systems and operations team, serving as the internal liaison between departments. Reporting to the Director of Systems, the Senior Operations Associate will have a detailed understanding of clerical duties, process billing and invoices, and facilitate contracts to execution while ensuring alignment with finance policies and procedures. The responsibilities for this role will be managing essential day to day office operations and executing administrative tasks.

Contract Management and Invoice Processing:

  • Process invoices and contracts for 3–4 departments across the organization.
  • Provide training and support to staff requesting contracts on protocols outlined by the finance team.
  • Strategize and implement new policies and processes for improvement to the contract management process, as needed.

Office Administrative Duties:

  • Answer the main phone line, taking calls/inquiries from the general public, and triage operational requests and forward voicemails to Roosevelt staff members, as needed.
  • Manage the main email inbox by reviewing inbox daily, providing responses to operational requests, and forwarding emails to Roosevelt staff members, as needed.
  • Liaise with the building management offices for both NY and DC offices for requests, repairs, building updates, fire safety information, etc.
  • Manage mail by sorting mail in the NY office and scheduling delivery holds during long holiday breaks.
  • Conduct inventory audits for NY office, restocking office supplies, COVID-19 PPE, cleaning supplies, etc.
  • Process at-home office supply requests to all departments across the organization.

What You’ll Have

  • 2–4 years experience working in a professional setting, nonprofit experience a plus
  • Detail-oriented and proactive, with exceptional organizational and project management abilities
  • Ability to collaborate effectively and efficiently with teams across the organization
  • Excellent communications skills
  • Strong computer skills and experience with MS Office and Google Docs
  • Experience working with a relationship management database is preferred but not required

Not sure if you meet all the qualifications? Please apply!

We know talent comes in many forms. Join our team and help envision a new equitable future for all.

The salary range for this role is $62,000 – $72,000 annually. The Roosevelt Institute offers excellent benefits that include 100 percent paid medical, dental, and vision for employees and 80 percent paid for dependents; life insurance; vacation; personal and sick time; paid parental leave; professional development; healthcare, dependent care, and commuter FSA; and a 403(b) retirement plan with up to 4 percent contribution.