A smiling woman with dark hair pulled up into a bun wearing a black sleeveless shirt with a green and pink tropical leaf print.

Ivana Ng

Guest Author

Ivana Ng is a product strategist working to modernize income verification for public benefits and strengthen the government safety net.

She formerly served as a senior advisor for technology and delivery at the US Department of Agriculture (USDA), where she advised senior leadership on digital service delivery and modernization initiatives. In that role, she advanced a department-wide strategy to overhaul the digital infrastructure of its loan programs, supported implementation of the Discrimination Financial Assistance Program established under Section 22007 of the Inflation Reduction Act of 2022, and oversaw the Farm Service Agency’s annual IT budget. Prior to joining USDA, Ivana was vice president of product management at Nava PBC, where she worked with federal, state, and local government agencies to make critical government services work better for the people they’re meant to serve—including working on the technology foundation behind many of Medicare and Medicaid’s digital services.